We aim to provide dynamic

customer centric and future proof

fraud management solutions to our clients.

Fraud Risk Management to us is more than just process and technology

It is about establishing and embedding a dynamic and future proof fraud risk management framework, organisational structure and a culture that is underpinned by resource capability appropriate for your business’ current and future needs.

Customer Fraud Solutions help clients build and review entire fraud, financial crimes and other risk functions from the ground up whilst setting the tone from the top down. This will cover internal and external fraud monitoring and forensics.

Organisational capability, existing and new, is usually multi-vendor, each with pros and cons.

Leveraging our Industry knowledge and experience, we will guide and recommend the right capability mix, simplify and synergise your organisation with fluidity and scale to grow your business and deliver a superior customer experience for increased business value.

Our Services

Expert Fraud Consulting

to manage current and strategic fraud pain points

Enterprise and Functional Fraud Business Reviews

with commercially pragmatic solution recommendations in the form of a Customer Fraud Solutions blueprint – people, process, technology and information capability mapping

Strategy, Formulation and Execution

Partner with clients on the execution of the work required to establish and embed a world class and fit for purpose Fraud Target Operating Model

Customer Fraud Solutions Blueprint

Co-ordination of investment spend and solution integration to maximise fraud prevention, cost efficiencies and ROI

Overall Risk Advisory

Umbrella guideline to connect the dots between Fraud, Cyber, Security, Compliance and overall Financial Crimes for maximised cross-functional efficiencies.

Executive Command of Risk

Map key performance metrics and indicators through visible Business Intelligence. Quantifying business performance and overlaying overall fraud, financial crimes and operational risk, graded against set risk appetite and tolerance levels to inform data driven decision making.

Manage Lost Opportunity

World Class advisory on Fraud Model, Algorithm and Rule Design and Governance to minimise the undetected frauds (lost opportunity) within your organisation

Digitizing Risk Management

Guidance on how to use and deploy client data assets and analytic capability to manage current and emerging fraud threats in real time. Deploying Interactive dashboards to support a game changing anti-fraud and financial crimes command centre whilst informing key stakeholders with actionable and on demand insight – fully digitised and mobile app enabled (24/7, 365)

Expert Forensic Services

that are guided by industry best practice and global legislation. Thereby making what would otherwise be an uncomfortable encounter for all parties involved to be friction-less process that is in alignment with business’ culture, policies and procedures.

Fraud is ever evolving and elusive.

If not managed as a strategic imperative it will only embolden fraudsters and frustrate your customers and business operations.

Meet Our Team

Clive Gungudoo CEO and Founder

BSc Computer Science and Information Systems* (University of South Africa, SA)

MBA, Henley Business School (University of Reading, UK)

DipBA in Business Analysis (Faculty Training Institute, SA)

BTEC and Prince2 in Project Management (Xpert Academy, EdExcel SA, UK)

Nicholas Nkosi Non Executive Director, Forensics and Co-Founder

Certified Fraud Examiner with a Bcom Accounting degree from the University of Johannesburg

Advanced Certificate in Fraud Examination from Association of Certified fraud Examiners

Customer Fraud Solutions Is:

  • An endorsed and referral partner to leading fraud solution companies.
  • Contracting industry specialists in the field of fraud, cyber, security and overall financial crimes.
  • Cross-Industry Collaboration, including public and private partnerships for augmented fraud consortia and intelligence.

Our Values

Integrity

Customer Trust

Strategic Partnerships

Expert Advice

Credible Practitioners

Measurable ROI

Contact Us